We are located in Dromana, south east of Melbourne and have fulfilment centres located in Hong Kong and locally in Dromana.
Case Buddy Pty Ltd
ABN: 36 151 723 009
PO BOX 500
AustraliaWARRANTY ISSUES: click here to lodge a warranty issue.
SUPPORT ISSUES: click here to lodge a support item.
SALES INQUIRIES and CORPORATE BULK PURCHASES: firstname.lastname@example.org
For delayed items contact Australia Post direct by calling 137 678 or Hong Kong Post quoting your tracking code. They can give out far more information than is tracked on their public site.
Australia Post have informed us even though their public trackers may not show information they can track items manually if you send a message to their Facebook account.